he major music companies may fret over
falling revenue, but one label saw its business jump 33
percent last year — thanks in part to the recordable compact
discs that the industry says are hurting its sales.
The label, Smithsonian Folkways Recordings, is using
recordable CD's, or CD-R's, to ensure that each release in its
extensive catalog is always available. And in doing so, the
label best known for dusty recordings by Woody Guthrie and
Lead Belly is taking initial steps toward creating a
21st-century "celestial jukebox," where nothing recorded ever
goes out of print.
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The Folkways inventory includes 2,168 titles dating to
1948. Some of those are collections by familiar troubadours
like Pete Seeger and Phil Ochs. But many more are obscurities
like "Music From Western Samoa: From Conch Shell to Disco"
(1984) and "Folk Songs of the Canadian North Woods"
(1955).
Most recording companies, if they would ever release titles
like that to begin with, would let the master tapes languish
once a first pressing was sold out and initial interest had
waned.
The notion of any recording falling into history's dust bin
was said to gall Moses Asch, founder of Folkways Records. Dan
Sheehy, director of Smithsonian Folkways, recalled that Mr.
Asch used to ask if Q would be dropped from the alphabet just
because it wasn't used as much as the rest of the letters.
When the Smithsonian Institution bought Folkways from the
Asch estate in 1987, the museum agreed to keep every title in
print. Initially, requests for rare, out-of-stock albums were
fulfilled with dubbed cassettes.
Now, music fans hankering for "Burmese Folk and Traditional
Music" from 1953 can pay $19.95 and receive a CD-R "burned"
with the original album, along with a standard cardboard
slipcase that includes a folded photocopy of the original
liner notes.
The Recording Industry Association of America, a trade
group representing the major music corporations, worries that
CD-R technology aids music piracy. Rather than buy new CD's,
the theory goes, people will burn downloaded music onto CD-R's
or burn a copy of a friend's CD.
In 2002, 681 million CD's were sold, down from 763 million
the year before, according to Nielsen SoundScan. But
Smithsonian Folkways Recordings has been using the CD-R
technology since 1996 to sell its obscure titles, essentially
creating a just-in-time delivery model for record companies.
Every time an order comes in, a Folkways employee burns five
copies, one for the customer, and four for future
requests.
Last year, the company sold 13,467 CD-R's, accounting for 6
percent of its CD sales, said Richard Burgess, director of
marketing. Over all, Smithsonian Folkways had net album sales
of almost $2.9 million in 2002, up 33 percent from 2001,
despite its cutting its advertising budget more than 50
percent.
Interest in Smithsonian Folkways has jumped since the
bluegrass-flavored soundtrack to "O Brother, Where Art Thou?"
(2001), from Universal, won a Grammy for Album of the Year and
went platinum six times over.
But it is not just rustic American music that Smithsonian
Folkways is selling.
A 2002 double-CD set of Middle Eastern and Asian songs
called "The Silk Road: A Musical Caravan" has sold 7,800
copies, according to Nielsen SoundScan.
Though that is just a fraction of the sales for Eminem in a
single week, it is a respectable figure for a museum label
that makes no videos, places few ads and deals primarily in
music recorded by artists long dead, or in foreign languages,
or from locales most Americans will never visit.
"Getting rid of inventory, which is what this custom
on-demand stuff is about, is a huge step in the right
direction toward making even low-selling albums into a
business," said Josh Bernoff, principal analyst at Forrester
Research.
Industry analysts say it is also a step toward making all
music forever available, one the record business has yet to
take successfully.
In 1999, Alliance
Entertainment's RedDotNet subsidiary unveiled kiosks that
would burn discs in retail outlets while customers waited. But
that program failed, in part because the company was not able
to secure licensing agreements with major labels, according to
Eric Weisman, president and chief executive of Alliance.
Echo, a new consortium of retailers including Best
Buy, Tower and Wherehouse, is considering development of
in-store stations that would allow customers to download music
onto portable digital music players like Apple's iPod.
While the Smithsonian Folkways CD-R operation allows the
company to fulfill its obligation to keep everything in print,
it is a labor-intensive solution that would be inefficient for
the higher-demand catalogs of the major labels.
But Smithsonian Folkways is also venturing into
just-in-time delivery for more popular titles. Last fall, the
company enlisted the print-on-demand company Americ Disc to
manufacture CD's, which are expected to sell significantly
more copies than typical CD-R's, but fewer than full-blown
retail releases. These Collector's Series discs come with
full-color booklets and are identical in quality to commercial
releases, but are sold only through the Smithsonian Folkways
Web site (www.si.edu/folkways).
The first CD in the series, "Bells & Winter Festivals
of Greek Macedonia" proved so popular through mail order that
the company quickly made it a regular retail release.
It is hard for some to ignore the irony that as Smithsonian
Folkways uses CD-R's to further its business, much of the
industry hopes to limit the technology's use.
"It's almost like a little bootlegger's operation going
on," said Dean Blackwood, owner of Revenant Records, an
esoteric Americana label.